Privacy Policy

Last updated: July 16, 2025

1. Introduction

Nail Swap AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered nail art generation service.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us:

  • Email address (for account creation and communication)
  • Password (encrypted and stored securely)
  • Payment information (processed securely through Stripe)
  • Customer support communications

2.2 Image Data

When you use our service, we process:

  • Hand photos you upload for nail art generation
  • Reference images you provide for design inspiration
  • Generated nail art images created by our AI

2.3 Usage Information

We automatically collect certain information:

  • Device information (browser type, operating system)
  • IP address and location data
  • Usage patterns and feature interactions
  • Technical logs and error reports

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our AI nail art generation service
  • Process your uploads and generate personalized nail designs
  • Manage your account and credits
  • Process payments and billing
  • Send important service communications
  • Provide customer support
  • Analyze usage patterns to improve our service
  • Ensure security and prevent fraud

4. Image Processing and Storage

Your privacy regarding images is our priority:

  • Images are processed using secure AI models on our servers
  • Original images are temporarily stored during processing and then deleted
  • Generated nail art images are saved to your account for your access
  • We do not use your images to train our AI models without explicit consent
  • Images are not shared with third parties or used for marketing
  • You can delete your generated images at any time

5. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share information only in these limited circumstances:

  • Service Providers: Trusted partners who help operate our service (e.g., Stripe for payments, cloud storage providers)
  • Legal Requirements: When required by law, court order, or to protect our rights
  • Safety: To prevent fraud, abuse, or harm to users or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure servers and databases
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis
  • Secure payment processing through PCI-compliant providers

7. Data Retention

We retain your information for different periods:

  • Account Information: Until you delete your account
  • Generated Images: Until you delete them or close your account
  • Processing Images: Deleted immediately after generation is complete
  • Usage Logs: Typically 12-24 months for service improvement
  • Payment Records: As required by law and payment processors

8. Your Rights and Choices

You have several rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct your account information
  • Deletion: Delete your account and associated data
  • Portability: Export your generated images
  • Objection: Opt out of certain data processing activities

9. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in to your account
  • Remember your preferences
  • Analyze site usage with Google Analytics
  • Improve service performance and user experience

You can control cookies through your browser settings.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

11. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

14. Additional Rights for EU/UK Residents

If you are a resident of the European Union or United Kingdom, you have additional rights under GDPR, including the right to lodge a complaint with your local data protection authority.

Last updated: July 16, 2025

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